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The massively complex and heterogeneous environment within the data center undergoes tremendous change on a continual basis. To meet the needs of the ever-changing data center and ensure the infrastructure and applications function properly on an on-going basis, a new business paradigm - Data Center Service Management™ (DCSM)™ - has been introduced. DCSM is an extension of the IT Service Management (ITSM) discipline to help organizations evolve to a higher level of process maturity within the data center. |
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More than ever before, businesses seek to wield IT Data Center as a competitive weapon - one that can help the business satisfy ever-increasing customer requirements. IT Data Center is under pressure to act less as a provider of technology and more as a partner fully engaged with the larger organization to achieve business objectives. To rise to this challenge, IT Data Center must focus on the issue of primary importance to the business - namely customers.
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Page 10 of 10 |
Data Center
